Online Member Services wins Good Design Award
The Doctors’ Health Fund Online Member Services platform has won a Good Design Award! This award is a testament to our continuous commitment to providing members with exceptional services and a user-friendly online experience.
In collaboration with the software design and development team at Airteam, we aimed to better the healthcare experience for our members through a user-centric digital platform. By incorporating cutting edge technology and thoughtful design, we succeeded in creating a
seamless and intuitive platform that allows you to easily manage your policy from your device.
What are the Good Design Awards?
The Good Design Awards are internationally renowned for celebrating excellence in design and innovation. Recognised by the World Design Organisation (WDO) as Australia’s peak international design endorsement program, the awards have a proud legacy of recognising, rewarding, and celebrating the projects, people, and brands behind great design.
Winning this award signifies that our digital member services stands out in terms of functionality, usability, and aesthetics. It recognises our continuous effort to make your online experience more intuitive, user friendly, and member focused.
Why is this achievement important for our members?
Online Member Services and the mobile app have been designed and developed with you in mind. It’s designed to make managing your policy easier, whether on desktop or mobile, so you can focus on the things that really matter: your health and wellbeing. With a visually appealing dashboard, personalised log-ins, and an intuitive design, you can easily navigate your extras limits, claims, payments, and cover information.
How can you make the most of our online member services?
- Download and explore our mobile app: Our mobile app provides a seamless experience, allowing you to access and manage your health insurance benefits on the go.
- Utilise the visual dashboard: Keep track of your extras usage, claims history, and
payment details through the clear and engaging visual dashboard. - Easily submit claims: Submitting claims has never been easier. Just drag and drop your receipts, and your claim is on its way to being processed by the team.
We encourage all our members to download and explore the enhanced features of our Online Member Services and mobile app. Your feedback has been instrumental in this achievement, and we are excited to offer a platform that makes managing your health insurance simpler, clearer, and more accessible.
Download the mobile app: Google Play | App Store
