In line with our commitment to providing you with exceptional service through the use of enabling technologies, we are pleased to announce that we are implementing an update to our very popular mobile app.
The purpose of our app is to provide you an easy way to submit claims and know when they have been paid, while giving you basic information about your policy. We want to keep it simple!
Apart from using the Doctors’ Health Fund member card, submitting claims through the app is the number one way our members claim on extras. And we know our members love it from the great feedback we frequently receive.
Enhanced features for ease of use
Some of the functions that will add to the ease of using the app are:
- An improved home page and dashboard with a new look and feel
- New notifications allowing you to navigate directly to the claim that has been paid as well as some detail on the notification itself
- The ability to view the latest alerts in your notification centre, including when a claim has been paid
- Easier access to view the claims you’ve submitted and their status
The updated app will also respond better on tablets, making it easier to use on a variety of screen sizes. What isn’t changing though is how quick and easy it is to submit your claim on the go!
We will let you know closer to the time when you can upgrade to the next generation of the app.